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PRIVACY POLICY This Privacy Policy describes the information that we collect through our website and how we use that information INFORMATION COLLECTION: Ope Enterprises will not collect any personal information from you except when specifically and knowingly provided by you. Examples of such information are: name, shipping address, phone number, email address and credit card information. Examples of ways in which we may collect such information include the following: Ordering: If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, and shipping address, as well as financial information such as a credit card number and its expiration date. We use the personally identifiable information that we collect for billing purposes and to fill your orders. If we have trouble processing an order, we also will use this information to contact you. Email Addresses: If you contact us by email through our website, we may keep a record of your contact information and correspondence. In any event, we reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services. We will not share your information with outside parties who wish to market other products and services to you.

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CANCELLATION & REFUND POLICY IN LIGHT OF COVID -19, WE WILL NOT BE ACCEPTING RETURNS OR REPLACEMENT REQUESTS TILL FURTHER NOTICE.

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SHIPPING & DELIVERY Ope Enterprise is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost. How long does it take for an order to arrive? Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 8 to 10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. What if I the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9773818130 or email us at mathrisavoury@gmail.com immediately mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost provided we have stock. In case stock is not available we shall refund the amount (see refund policy).

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Terms and Conditions This website is operated by Ope Enterprises. Throughout the site, the terms “we”, “us” and “our” refer to Ope Enterprises. Ope Enterprises offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on SHopmatics. They provide us with the online e-commerce platform that allows us to sell our products and services to you.